Frequently Asked Questions

Oral SysteMix™ dental care is the complete recognition of the inter-relatedness of the mouth-body connection. It goes beyond the gum-heart link (the so-called "oral systemic connection") to encompass the effects upon general health that arise from the Mouth-Body connections. These include but are not limited to: periodontal disease, caries, oral cancer, obstructive sleep apnea, TMD, and biocompatibility of dental restorative materials (insusceptible individuals), to name a few.

MyHealthReport.info is a companion website to the main dental utility site MyDentalETC.com. The Health Report site is a patient-friendly website which provides informative and motivational health information content. It also contains the patient reports and photographic images that are acquired and produced during the dental exam office visit, placed here for secure patient viewing.

As computer speeds increase and internet bandwidth (access) increases and becomes more widely available, Web-Based or Online Software is the new trend in software applications. There are some obvious disadvantages, but with faster internet access the advantages now far outweigh them – especially for these kinds of applications.

• Smaller acquisition costs and lower maintenance costs
• Seamless software updates (no more downloads).
• Always up to date with current software versions
• No backwards compatibility issues
• Always current - automatic and ongoing updates immediately available to user
• Portability – Access your records anywhere there is an internet connection
• Multiple uses can be logged in from different locations and using the program simultaneously
• Easy training and help sections which are always updated
• Database and software located in secure offsite location with mirrored backups
• No data loss if computer crashes – doesn’t run on your computer hard drive
• System and server based backups protect data
• Data easily and completely protected with state-of-the-art security measures
• Works independent of operating system – compatible with all computer types
• Integrates well with other web-based applications

Medical-Dental Referrals is a system and philosophy for building and managing professional referral relationships. You already have the science on your side. Now you finally have the tools and resources necessary to interact with allied health professionals, gain their trust, and become invited into their referral networks. The MDReferrals system allows you to easily create and manage a professional level referral relationship marketing program in virtually no time at all. The tools and tangible resources provided through MDReferrals are sold separately from the software subscription.

Protocols are special sets of tasks and procedures that are performed or followed in delivering care within a clinical setting. Usually this implies that there is a set of procedures that are repetitive in nature and which when routinely followed generally predict successful and proven outcomes. As such, they create structure and organization within the clinical and administrative healthcare settings and allow for a disciplined and predictable approach.

Yes! The Protocol Set Up feature allows you to set up and customize your own clinical and treatment protocols. Treatment protocols can be set up ahead of time for the routine and repetitive clinical tasks you perform. You can also edit/modify or build them at the moment you need them.

Yes! After completing the patient exam, but prior to printing the protocol, you can customize or “modify-on-the-fly” the patient protocol for an individual patient without having to reset the master protocols (in Protocol Set Up).

Protocol Collapse or Drift happens when dentists and dental teams become lax in their application and execution of specific treatment procedures. This is often seen in the area of providing advanced periodontal therapy services. DentalETC prevents this by setting up a consistent methodology to be followed within the office and disciplining all team members to follow the prescribed treatment pathways established within the dental practice.

Risk Assessment Calculators are marketing and educational devices. Various calculators represent different health and dental subjects. Each survey reviews important risk factors and provides a result which indicates the degree of negative impact these risk factors and conditions can have on one’s health. Each calculator result also guides the survey taker to further information and to take action by making an appointment.

It’s easy to set up a link from your practice website to your branded Health Report patient website. Simply follow the instructions found in the Member Admin section by clicking on the Member Admin tab after logging into your MyDentalETC home page. You will need the email address of your webmaster.

Links on your practice website home page direct website visitors and prospective patients to your health risk calculators. These surveys educate and motivate people.

Yes!

You can upload the patient reports created during your dental or hygiene exam, along with photographic images and videos taken of your patient (Coming Soon). These will be posted on your customized microsite, MyHealthReport.info, available for patient viewing with a secure login.

During the DentalETC exam, a username and password will be generated and printed for the patient. This will allow them to enter their private and secure page of the website which contains their reports and information.

Dynamic Content is the content and reports on the Health Report site that pertains specifically to the clinical conditions and risk-factors identified during the DentalETC exam. This specific sub-set of information is recommended to your patient to guide them first to learn more about those things which relate to their conditions. It’s like having a personalized concierge guide them to the most important information they should know!

Yes!

No Problem! In the Member Admin tab you can select or de-select the specific Risk Assessment Calculators you want, as well as the categories of reports available. For example, if you don’t provide denture services, or make oral appliances for sleep apnea, simply de-select these from your list. All related information and reports will be removed from your site.

Prospective patients using internet search engines and who find the health risk calculators on the generic Health Report site will be able to find you through the dentist locator feature.

Medical-Dental Referrals is a system and philosophy for building and managing professional referral relationships. You already have the science on your side. Now you finally have the tools and resources necessary to interact with allied health professionals, gain their trust, and become invited into their referral networks. The MDReferrals system allows you to easily create and manage a professional level referral relationship marketing program in virtually no time at all.

PREP: Physician Referral and Education Program
The PREP Marketing System MDReferrals program is a comprehensive one-of-a-kind, A-Z marketing system for building a bridge between the dental and medical specialties. Its goal is to help progressive, enterprising, and ambitious dentists establish quality professional referral relationships with selected physicians in their community and to help nurture those relationships in a mutually satisfying way.

Its primary purpose is not to get referrals, although that should be the desired and natural outcome of the process in its entirety. The primary purpose is to position a dentist in the marketplace as a knowledgeable and trustworthy professional referral partner that can and will help other health professionals solve problems associated with Mouth-Body Connections.

We believes that there is a natural convergence of marketplace forces and trends that will benefit dentistry. They provide the astute dentist who wants to distinguish and differentiate themselves in their community with a brilliant opportunity to position themselves and to provide a great service – to literally save lives! Differentiating oneself sufficiently so that the prospective patient and referring physician chooses you over any other option available to them, is one of the grand secrets to business success in this endeavor, as it is in any business!

The purpose of PREP is to provide a marketing philosophy along with the marketing tools and technology to build a bridge between the dentist and the physician and to help sustain it fruitfully over time.

The PREP Marketing System provides you the dentist with pre-assembled and customized tools and materials with which you can begin the process of Physician Referrals. It uses all of the strategies and steps outlined in the Physicians Marketing Handbook.

In our information age, the business sales or opportunity funnel is a complex but predictable process of ‘dripping’ on potential prospects, patients, and potential physician referral sources. The PREP Marketing System utilizes this marketing philosophy and has adapted it to create a unique proprietary marketing technology to help dentists build and maintain referral networks with other health professionals. It utilizes both a “front door” and a “back door” approach to building professional referral relationships, and in position and differentiating a dentist in the marketplace. It respectfully presents the science, unobtrusive positions your practice, and quietly reminds physicians that they have a knowledgeable partner in you, and that you can help them with their patients.

The PREP Marketing System comes in three separate modules with each separate module representing a different subject or referral area. These modules can be purchased together, individually, or in any combination.

Because we live in a free-market economy we can’t constrain or prohibit other dentists from wanting to work with physicians or other allied healthcare professionals. It is possible that you may discover that other dentists have figured out the same idea, and that they also want referrals from physicians. It is important to remember that there are more than enough patients to go around. All you should realistically expect is to have one, two, maybe three (or more?) physicians sending you a few patients every now and then. When you start out, your first goal is for one. Then two! The point of the entire process is to position yourself as a knowledgeable professional who can help them. Those that do this best, and have a bit of charisma and personality to what they offer, will have the advantage.

MDReferrals has developed multiple styles, combinations, and formats for its materials. While the content is largely the same, its look and feel can be made different. Your logo, photo, and biographical sketch are obviously unique to you. How you go about implementing this program and how you interact with physicians will make you different. When you order your materials, you will have the option of selecting the color scheme, layout, and design that fits your desires and personality.

It is not possible to answer this question since everybody has a different expectation of what is realistic! The main point here is that while getting referrals is wonderful, the goal is to position yourself in the marketplace. There is a specific and proven strategy to accomplish this as outlined in The Physicians Marketing Handbook. Because your goal is to be included in the referral networks of your chosen physicians, you must realize it takes a certain amount of time for this to happen, if it will happen at all. Be flexible with the process and be ready to add or change your list. Getting referrals is a calculated process, not an event.

The FaxDrip newsletter is at the heart of the ongoing communication process that keeps you literally “in touch” with your target medical offices. These newsletters are research and science oriented and arrive personalized to the recipient physician. The regular “drip” is non-solicitive and appears in their office fax machine. Because it doesn’t have an envelope, it has a “bill-board” effect.  It’s real purpose isn’t to be studied - it is to be seen! It is another way we have of regularly reminding the recipient that we are still around, that we are knowledgeable, and that we can help them.

The Faxdrip newsletters go out to your selected healthcare professionals once a month customized with your information and personally addressed to each physician in your list.

You don’t want to show up at a physician’s office and drop off a business card, then expect them to refer to you. You have a few seconds of their time to make a great impression and to leave something for them to remember you by. Enter the Physician Resource Manual Binder. It’s a professionally customized binder containing articles, information, and literature. The Physician Resource Manual educates and informs fellow healthcare colleagues using their language, the science. It further help you define the problem you are capable of solving for them, and helps you convey that you are a trusted and knowledgeable resource who can help them.